{"id":1431,"date":"2024-08-06T14:03:51","date_gmt":"2024-08-06T14:03:51","guid":{"rendered":"https:\/\/www.carnesparente.com\/shipping-and-refunds\/"},"modified":"2024-09-09T20:35:11","modified_gmt":"2024-09-09T20:35:11","slug":"shipping-and-refunds","status":"publish","type":"page","link":"https:\/\/www.carnesparente.com\/en\/shipping-and-refunds\/","title":{"rendered":"Shipping and refunds"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1431\" class=\"elementor elementor-1431 elementor-1000\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6238bb9 e-flex e-con-boxed e-con e-parent\" data-id=\"6238bb9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd1ced1 elementor-widget elementor-widget-heading\" data-id=\"dd1ced1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Shipping and Refund Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-384c21e3 e-flex e-con-boxed e-con e-parent\" data-id=\"384c21e3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-138a9cfa elementor-widget elementor-widget-text-editor\" data-id=\"138a9cfa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>SHIPPING POLICY<\/b><\/p>\n<ul>\n<li>Delivery Scope: We ship to all the national territory except the Canary Islands, Balearic Islands, Ceuta and Melilla<br \/>Shipping Costs: Shipping costs will be calculated automatically during the purchase process, depending on the total weight of the selected products.<\/li>\n<li>Order Processing Time: Order processing time is a minimum of 24 hours working days and can be up to 48 hours after final order confirmation.<br \/>\nOrders leaving on Friday will be delivered on Saturdays in towns that are not too far from urban centers; otherwise, it will be the customer&#8217;s responsibility to pick up the order at a delivery point. <\/li>\n<li>Shipping Methods: Shipment will be in a special refrigerated transport.<\/li>\n<li>Packaging and Conservation: All our products are shipped in refrigerated boxes to guarantee freshness and quality.<br \/>\nWe ensure that the products maintain the cold chain until delivery. <\/li>\n<li>Customer Responsibility: It is the customer&#8217;s responsibility to provide accurate shipping information during purchase.<br \/>\nAny address errors that result in loss or damage to the product will not be the responsibility of carnesparente.com. <\/li>\n<li>Package Receipt: It is important that someone is available to receive the package at the specified address.<br \/>\nIn case of absence, additional delivery attempts will be made or instructions will be provided for pick-up at a nearby point. <\/li>\n<li>Order Tracking: We will provide a tracking number so you can track your order in real time.<br \/>\nThis way, you will be able to know the status and location of your shipment at all times. <\/li>\n<li>Contact: For any questions or problems related to shipping, please do not hesitate to contact our customer service team at carnesparente@gmail.com or by phone at 697424135.<\/li>\n<\/ul>\n<div> <\/div>\n<div> <\/div>\n<div> <\/div>\n<p><b>REFUND POLICY<\/b><\/p>\n<ul>\n<li>Returns for Defects or Damage: If you receive a wrong or damaged order, please contact our customer service at the time you receive the order.<br \/>\nPlease provide details about the situation, including photographs of the affected product. <\/li>\n<li>Return Process: To initiate the return process, please contact our customer service team by emailing carnesparente@gmail.com or calling 697424135.<br \/>\nWe will provide you with detailed instructions on how to safely return the product. <\/li>\n<li>Non-Returnable Products: We do not accept returns of products that have been opened or consumed, unless they are defective or damaged.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping and Refund Policy SHIPPING POLICY Delivery Scope: We ship to all the national territory except the Canary Islands, Balearic Islands, Ceuta and MelillaShipping Costs: Shipping costs will be calculated automatically during the purchase process, depending on the total weight of the selected products. Order Processing Time: Order processing time is a minimum of 24 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1431","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping and refunds - Carnes Parente<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.carnesparente.com\/en\/shipping-and-refunds\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping and refunds - Carnes Parente\" \/>\n<meta property=\"og:description\" content=\"Shipping and Refund Policy SHIPPING POLICY Delivery Scope: We ship to all the national territory except the Canary Islands, Balearic Islands, Ceuta and MelillaShipping Costs: Shipping costs will be calculated automatically during the purchase process, depending on the total weight of the selected products. 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